Turman Forest Products Privacy Policy

Turman Forest Products cares deeply about the privacy of its visitors and users and is fully committed to protecting their personal information and using it properly in compliance with data privacy laws. This Privacy Policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. This includes:

Personally Identifiable Information: Information you provide to us through contact forms or other interactions, including name, company name, phone number, and email. We may also collect comments, feedback, and recommendations you submit.
Usage and Technical Data: We automatically collect the Internet Protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. When you access our website, we may collect information your browser sends, including your browser type, browser version, the pages you visit, the time and date of your visit, and unique device identifiers.

Our company website is built on the WordPress platform and is hosted by Twin County Tech. The WordPress platform and various plugins used to enhance our site may also collect data to ensure proper functionality and to analyze traffic.

For purposes of compliance with regulations like the California Consumer Privacy Act (CCPA), this information corresponds to the following categories:

Identifiers: Name, email address, phone number, IP address.
Internet or other similar network activity: Browsing history, interaction with our website, browser type, and device identifiers.

How do we collect information?

We collect information when you actively provide it to us, such as when you submit information through a contact form. In this process, we collect the personal information you give us, such as your name, company name, email address, and phone number. We also collect technical and usage data automatically as you navigate and interact with our website. Your personal information will be used for the specific reasons stated in this policy only.

Why we collect personal information & Our Legal Basis for Processing

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our services.
To provide our Users with ongoing customer assistance and technical support.
To be able to contact our Visitors and Users with general or personalized service-related notices.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
To comply with any applicable laws and regulations.

Our legal basis for collecting and using the personal information described in this policy depends on the data we collect and the specific context. We primarily process data based on:

Your Consent: When you voluntarily provide information through a contact form.
Our Legitimate Interests: For collecting technical/usage data to operate, secure, and improve our website, provided such interests are not overridden by your data protection interests.

How we store, use, share and disclose personal information

Our company website is built on the WordPress platform and is hosted by Twin County Tech. Your data is stored through our hosting provider’s data storage, databases, and general server applications. They store your data on secure servers, protected by a firewall.

As Turman Forest Products is vertically integrated within The Turman Group, your information may be shared internally with Turman Group member companies as required to facilitate our services to you.

Other than as specified above, Turman Forest Products does NOT share your personal information with third parties.

Data Retention: We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How we communicate with our site visitors

We may contact you to respond to your inquiries, to poll your opinions through surveys or questionnaires, to send important service or operational updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. Our communications are strictly for operational and direct response purposes. For these purposes, we may contact you via email, telephone, text messages, and postal mail based on the information you provide to us.

Your Data Protection Rights

Turman Forest Products is committed to ensuring you can exercise your data protection rights. Depending on your location and subject to applicable law, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure (to be forgotten) – You have the right to request that we delete your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, or if you no longer want us to process your data, please contact us via our website’s contact form or by mail.

Contact Form: [Link to the contact form]

Mail: 1133 Baldwin Street, Bedford, VA 24523

Upon receiving a verifiable request, we will take the necessary steps to respond. When you request the deletion of your data, we will promptly remove your personal information from our systems and instruct all members of the Turman Group to whom we have shared your data to do the same. This action is irreversible. We may retain certain information if required to do so by law or for legitimate business purposes, such as fraud prevention or to complete a valid transaction.

Links to Other Websites

Our website may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third-party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information from our servers.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Information About Cookies

Our website uses only strictly necessary and functional cookies to ensure it operates properly and securely. These cookies enable core functions such as page navigation, form submissions, and security features. They do NOT collect personal information for analytics, advertising, or data sharing with third parties.

By continuing to browse or use our website, you agree to the use of these essential cookies. You can disable cookies in your browser settings at any time, but some parts of the site may not function properly if you do so.

For more information about cookies and how to manage them, you can visit the following resources: